❓ Frequently Asked Questions (FAQ)

1. What products do you offer?

We offer a wide range of digital design assets, including:

• vector illustrations

• editable graphics and icons

• patterns and creative artwork

• AI-generated images

All products are delivered as digital files and are suitable for both personal and commercial design projects.

2. Which file formats are available?

Our designs are provided in multiple professional formats to ensure compatibility with popular design software:

• AI

• EPS

• SVG

• PNG

• JPG

• PSD

• PDF

The available formats for each product are listed clearly on the product page.

3. Can I use your designs for commercial projects?

Yes. Our products come with a commercial-use license, allowing you to use the designs in client work, business projects, marketing materials, and print products.

However, you may not resell, redistribute, sublicense, or claim ownership of the original files themselves. Full details are outlined in our Terms & Conditions.

4. Do you offer refunds?

Because our products are instant digital downloads, refunds are generally not provided once delivery is complete.

Exceptions may apply in cases of:

• duplicate payment

• corrupted or incomplete files

• verified non-delivery

Please refer to our Refund & Return Policy for full details.

5. Why do you collect personal data?

We collect limited personal information only when necessary to:

• process orders and payments

• deliver digital products

• send order confirmations

• respond to customer support inquiries

All data collection and processing is handled in accordance with GDPR and applicable privacy laws.

6. Do you display advertisements on the website?

Yes. VectorsDesign.com may display advertisements, including Google AdSense and other third-party ad networks.

Advertising helps support the maintenance of the website and allows us to offer free content and resources. Advertisements are served in compliance with privacy and consent regulations.

7. Is my personal data secure?

Yes. We take data protection seriously and apply reasonable security measures to protect user information.

Your data is:

• not sold or shared for marketing purposes

• used only for website operations and communication

• handled in accordance with EU GDPR and local data protection laws

8. Can children use this website?

Our website is intended for a general audience. We do not knowingly collect personal information from children under the age of 13 and do not target advertising or content toward children.

If you believe a child has provided personal data, please contact us immediately so we can remove it.

9. How can I contact VectorsDesign.com?

You can reach us through:

• the Contact Us page, or

• the support email listed on our website

We usually respond within 24–48 hours.

10. How can I request access or deletion of my data?

If you would like to:

• access your stored personal data

• correct inaccurate information

• request deletion of your data

please contact us with your request. We process all data-related requests within GDPR-compliant timeframes.

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